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Lanna Pharmaceuticals has been manufacturing and supplying high quality vitamins, minerals, food supplements, and herbal products directly to the independent health food trade for over 20 years in Asia. The business was started in January 1981 by the current Owners/Directors – Managing and Sales Director Shayne Heffernan and Production Director John Smith. Our philosophy is the same now as it was in 1981, to produce quality products, at competitive prices and to support our customers, the independent retailer. We never forget that each customer is special and always endeavor to give our best, which is why we put so much emphasis on customer care. As an "Investor in People" company, we ensure that our staff is fully trained and committed to meet their individual responsibilities for quality and customer care. All staff works conscientiously and vigilantly to written SOP’s (Standard Operating Procedures) in manufacturing, packaging, warehousing, distribution, and every department throughout the business. This ensures that everyone knows what to do and when and how to do it. Our product range is growing as we sell the most popular products, presented in bright, attractive, and easily identifiable packaging so that they will move quickly through store. However research & development is the lifeblood of any organization and our R&D team aims to bring products to market to meet consumer demand with USP’s wherever possible. This enables the independent retailer to take advantage of media interest and to sell at a competitive price to compete with the multiples (e.g., Holland & Barrett). Selling products with USP’s and monthly "special offers" helps increase turnover and keep consumers interested and returning for more! Wherever possible we offer products suitable for vegetarians and vegans and do NOT use artificial flavors, colors, preservatives, starch, sugar, or yeast. |
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